Product in development — modules labeled Planned/Preview where applicable.

Glossary

What is IVR?

IVR is the menu system that asks you to press 1 for sales, 2 for support.

Call Center Phone Headset scene
Illustrative photo — not an Interactalk product screenshot or customer.

The problem

IVR (Interactive Voice Response) routes callers through menus and keypad presses. It is widely disliked, hides the real reason for the call, and still ends in a queue. Interactalk's planned direction replaces IVR with a caller who simply says what they need.

How Interactalk helps — planned

IVR (Interactive Voice Response) routes callers through menus and keypad presses. It is widely disliked, hides the real reason for the call, and still ends in a queue. Interactalk's planned direction replaces IVR with a caller who simply says what they need.

What it looks like in practice

Example: instead of “Press 1 for sales”, a caller says “I want to change my appointment” — and the change is handled directly.

What you get

Menu-based

Press numbers, not speak.

Widely disliked

Callers prefer speaking.

Hides intent

Menu choices are not real reasons.

Replaceable

AI voice replaces menus, in the planned flow.

How it works

1. Connect — a customer clicks Talk in a browser, no app, no number needed. 2. Configure — you set the agent, rules, and workflows once. 3. Communicate — the AI agent, declaring itself as AI upfront, listens, answers, and acts. 4. Optimize — every conversation becomes a booking, ticket, CRM update, or follow-up, not just a recording. This flow is the Interactalk direction; the live product is still in development, and no live call is claimed here.

Frequently asked questions

What is What is IVR? with Interactalk?

What is IVR? with Interactalk is the planned direction described on this page: IVR handled by an AI agent that declares itself as AI upfront, in a browser-first call. It is planned, not live yet, and no live call is claimed here.

Is What is IVR? live yet?

No. Interactalk is a product in development. The pages on this site describe the planned direction, with demo and preview labels where applicable. No live call, booking, or integration is claimed until it is actually shipped and verified.

How much does What is IVR? cost?

No prices are published yet, pending infrastructure cost and margin validation. Tiers are named only (Starter, Growth, Enterprise) on the pricing page, with no numbers. Prices will be published only when costs are validated.

Related

What is PSTN?

What is CRM Integration?

What is Call Transcription?

AI Voice — Product

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Status: Planned/Preview. No prices, customers, certifications, or live calls are claimed on this page. Interactalk LLC, New Mexico — entity as supplied, registration not independently verified.