Guides
How to Migrate from IVR to AI Voice
Migrating from IVR is not a cutover. It is a parallel run.
The problem
Teams rip out IVR, launch AI, and discover that callers are confused, or that the AI cannot handle a key flow.
How Interactalk helps — planned
This guide gives a parallel-run migration: run AI alongside IVR, route a small percentage, measure, fix, then increase — with a rollback plan at every step.
What it looks like in practice
Week 1: 10% of calls to AI. Week 2: measure and fix. Week 3: 50%. Week 4: full, with IVR as fallback. Rollback at every step.
What you get
Parallel run
AI alongside IVR, not instead of it.
Small percentage first
10%, then 50%, then full.
Measure each step
Resolution and satisfaction, weekly.
Rollback plan
IVR stays as fallback until proven.
How it works
1. Connect — a customer clicks Talk in a browser, no app, no number needed. 2. Configure — you set the agent, rules, and workflows once. 3. Communicate — the AI agent, declaring itself as AI upfront, listens, answers, and acts. 4. Optimize — every conversation becomes a booking, ticket, CRM update, or follow-up, not just a recording. This flow is the Interactalk direction; the live product is still in development, and no live call is claimed here.
Frequently asked questions
What is How to Migrate from IVR to AI Voice with Interactalk?
How to Migrate from IVR to AI Voice with Interactalk is the planned direction described on this page: how to migrate from IVR to AI voice handled by an AI agent that declares itself as AI upfront, in a browser-first call. It is planned, not live yet, and no live call is claimed here.
Is How to Migrate from IVR to AI Voice live yet?
No. Interactalk is a product in development. The pages on this site describe the planned direction, with demo and preview labels where applicable. No live call, booking, or integration is claimed until it is actually shipped and verified.
How much does How to Migrate from IVR to AI Voice cost?
No prices are published yet, pending infrastructure cost and margin validation. Tiers are named only (Starter, Growth, Enterprise) on the pricing page, with no numbers. Prices will be published only when costs are validated.
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Status: Planned/Preview. No prices, customers, certifications, or live calls are claimed on this page. Interactalk LLC, New Mexico — entity as supplied, registration not independently verified.