Product in development — modules labeled Planned/Preview where applicable.

Glossary

What is TURN?

TURN is the relay that makes calls work even on strict networks.

Video Call Laptop scene
Illustrative photo — not an Interactalk product screenshot or customer.

The problem

Some networks block direct peer-to-peer connections. TURN (Traversal Using Relays around NAT) relays audio and video through a server, so the call still works — at the cost of extra bandwidth. Cloudflare offers TURN paired with its SFU.

How Interactalk helps — planned

Some networks block direct peer-to-peer connections. TURN (Traversal Using Relays around NAT) relays audio and video through a server, so the call still works — at the cost of extra bandwidth. Cloudflare offers TURN paired with its SFU.

What it looks like in practice

Example: a customer on a corporate network that blocks peer-to-peer. TURN relays the call, and it still connects.

What you get

Works on strict networks

Relay when direct fails.

Fallback, not first choice

Direct first, relay when needed.

Bandwidth cost

Relaying uses more bandwidth.

Paired with SFU

Cloudflare TURN with Realtime SFU, in the planned flow.

How it works

1. Connect — a customer clicks Talk in a browser, no app, no number needed. 2. Configure — you set the agent, rules, and workflows once. 3. Communicate — the AI agent, declaring itself as AI upfront, listens, answers, and acts. 4. Optimize — every conversation becomes a booking, ticket, CRM update, or follow-up, not just a recording. This flow is the Interactalk direction; the live product is still in development, and no live call is claimed here.

Frequently asked questions

What is What is TURN? with Interactalk?

What is TURN? with Interactalk is the planned direction described on this page: TURN handled by an AI agent that declares itself as AI upfront, in a browser-first call. It is planned, not live yet, and no live call is claimed here.

Is What is TURN? live yet?

No. Interactalk is a product in development. The pages on this site describe the planned direction, with demo and preview labels where applicable. No live call, booking, or integration is claimed until it is actually shipped and verified.

How much does What is TURN? cost?

No prices are published yet, pending infrastructure cost and margin validation. Tiers are named only (Starter, Growth, Enterprise) on the pricing page, with no numbers. Prices will be published only when costs are validated.

Related

What is Whisper Coaching?

What is Conversation Intelligence?

What is IVR?

AI Voice — Product

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Status: Planned/Preview. No prices, customers, certifications, or live calls are claimed on this page. Interactalk LLC, New Mexico — entity as supplied, registration not independently verified.